*From Sunday 18th December all UK orders will be upgraded to Next Working Day Delivery at no additional cost. Order up until Thursday 22nd December to receive your order in time for Christmas*
All goods ordered on the 23rd December before 4pm will be dispatched that day, however only orders selected with our Saturday Delivery will sent out for delivery prior to Christmas. All goods ordered after 4pm on the 23rd December will not be dispatched until Wednesday 28th December on the service chosen by the customer.
The last chance to get your order for in time for New Year’s Eve is 4pm Thursday 29th December.
All goods ordered before 4pm on the 30th December will be dispatched that day but deliveries do not commence until the 3rd January (excluding Scotland). Any goods ordered after 4pm will not be dispatched until Tuesday 3rd January when normal postal services resume.
*All gifts purchased for Christmas can be returned to us for a refund until the 6/01/2017.*
*Last recommended posting dates for International Delivery for Christmas 2016*.
Saturday 3 December: Africa, Middle East.
Wednesday 7 December: Cyprus, Asia, Far East (including Japan), Eastern Europe (except Poland, Czech Republic and Slovakia), Turkey, Malta.
Thursday 8 December: Caribbean, Central & South America.
Saturday 10 December: Greece, Australia, New Zealand.
Wednesday 14 December: Czech Republic, Germany, Italy, Poland.
Thursday 15 December: Canada, Finland, Sweden, USA.
Friday 16 December: Austria, Denmark, Iceland, Netherlands, Norway, Portugal, Slovakia, Spain, Switzerland.
Saturday 17 December: Belgium, France, Ireland, Luxembourg.
Europe & Worldwide Delivery
We currently ship items to a variety of countries within the EU and the rest of the world. As with any other delivery each one needs a signature as they will be sent via Royal Mail International Signed For or via DPD. With countries outside of the EU parcels will usually be delivered within 5-10 working days, but on the odd occasion parcels can be held in customs and this can cause some delays. Due to circumstances out of our control we can no longer sell Adidas products to customers outside of the EU. Whilst non Eu countries will be saved UK VAT charges any local Customs or import duties are charged once the parcel reaches its destination country. These charges will be paid by the recipient of the parcel.
Unfortunately we have no control over these charges.
Your delivery address must be the same as on the credit card statement for the first order. Once this address is verified an alternative delivery address may be added i.e. place of work.
The UK delivery charge is £3.95 per order with some t-shirt brand exceptions only £2.50. No additional charge for mulitple purchases.
Orders received before 4pm Monday to Friday will generally be shipped the same day with a 48 hour Despatch period. Orders received at the weekends will usually be shipped on a Monday with the exception of a Bank Holiday weekend when Tuesday despatch will apply.
If this is not possible for example an error has taken place when you have tried to pay, or an item is out of stock, you will be notified via email or a phone call.
A confirmation of shipping email is always sent once goods have been shipped with a tracking number from the postal service used.
Deliveries are sent Recorded Delivery via InterLink or Royal Mail 48hr Tracked. A signature will be required on delivery otherwise the delivery company will leave a card through your door to enable you to re-arrange a suitable delivery time or collection from your local Post Office branch.
*To track your order via Royal Mail click HERE to be taken to their Track & Trace facility. Make sure you have your tracking reference number to hand (available on your despatch confirmation e-mail) and follow the online instructions.
"We cannot authorise that parcels be left in bins, in sheds or over the fence. Items may be left with neighbours as long as the item is signed for".
Next Working Day Service
InterLink Next Day option, UK Customers only this will incur an additional £3.95 charge and be valid on purchases Monday to Thursday if ordered before 4:30pm. Any items bought after the Thursday 4:30pm deadline will be receiving your goods the following Monday- unless you take a Saturday Upgrade.
Saturday Next Day Delivery
Saturday Next Day Delivery service, via DPD, at an additional £6.00 per order for orders placed before 3:30pm Friday.
Sunday Delivery service, via DPD, at an additional £6.00 per order for orders placed before 3:30pm Friday.
When will you be charged?
Your card will be debited once you place the order. Should for any reason we are unable to supply any item we will immediately make a refund to your credit card.
If you wish to exchange the goods for another size please go back online and re-purchase the size you require or a new item you may consider as an alternative purchase. The original order placed will need to be returned, when the original order is recieved your method of payment will be refunded. Please return the goods purchased within 10 working days from the day you receive the goods (14 days overseas). Please ensure when returning items in boxes such as trainers do not cellotape the box as this damages them, please return them in the condition sent.
*If you wish to return your goods via a courier company please contact us for an alternative address to send to as couriers WILL NOT deliver to a PO Box address*
Phone: 01234 851681.
Fax: 01234 852105.
Office Opening hours
PO Box 1370